THIS DYSON DC39 BALL CLEANER IS BEING SOLD DUE TO UPGRADE TO DYSON CORDLESS. IT HAS HAD LITTLE USE AS MY WIFE PREFERS UPRIGHT. BUT THIS IS REALLY MORE POWERFULL. IT HAS A FEW SMALL SCRATCHERS ,BUT IS IN PERFECT WORKING CONDITION. JUST VIEW THE PHOTOS,COMES WITH THE COMPLETE RANGE OF DYSON HEADS FOR CARPETS/HARD FLOORS AND OTHER TOOLS.