Inbound and outbound calls can be monitored using call analytics and call recording software, to provide insight into customer behaviour and customers’ experiences. Calls to specific numbers, DDIs or call distribution groups can be analysed and call recordings can be evaluatedto assess how the calls progress. Contact Us: Website: http://www.tollring.com/call-recording.html Follow us: LinkedIn: https://www.linkedin.com/company/tollring/ Twitter: https://twitter.com/tollring YouTube: https://www.youtube.com/user/tollring1 UK Office Tollring, 10 Moorcroft, Harlington Road, Uxbridge, Middlesex, UB8 3HD Main: +44 1895 478899 +44 1895 4788...(click to reveal full phone number) click to