TimeOutVodafone - The Story So Far (Version. 2 published Tuesday 24th January 2017) is the story of how a loyal and long standing client of both Vodafone U.K. and Blackberry U.K. was traumatized by the experience of simply ‘collecting’ an upgrade from his 3 year old Blackberry 10 to the new Blackberry PRIV; at the Vodafone Store in the Manchester Trafford Centre (store pictured above). TimeOutVodafone - The Story So Far (Version. 2 published Tuesday 24th January 2017) is the story of how a loyal and long standing client of both Vodafone U.K. and Blackberry U.K. was traumatized by the experience of simply ‘collecting’ an upgrade from his 3 year old Blackberry 10 to the new Blackberry PRIV; at the Vodafone Store in the Manchester Trafford Centre (store pictured above). Having been a steadfast and loyal client of Vodafone for over 25 years (Vodafone can confirm the exact number of years) and an equally loyal Blackberry enthusiast and supporter for almost 8 years (Blackberry can confirm the exact number of years). He has spent hundreds of pounds (perhaps thousands) with the mobile phone - Vodafone and the technology giant - Blackberry; as one of their multitude of small business clients. He didn’t feel that he needed to rely on the blandishments of the Vodafone UK web site of ‘We’ll look after you, with Vodafone Care’ or ‘Worry-free services designed for you’ or ‘We’ll transfer your content’ or ‘We’ll transfer your photos, music and videos too’; he trusted they would do that and more. As a veteran user of both Vodafone and Blackberry the decision to upgrade was easy and the confidence built up over many years supported the trust he placed in both Vodafone and Blackberry, especially as a long term Small Business Customer. He relied intuitively on their offers of the extra support which included ‘Free your business with customer care that looks after you’ and a ‘Ready Business has dedicated support Introducing Vodafone Prime Contact’ were welcome but also assumed; as givens. ;
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